Windows 365

The top 4 reasons why Microsoft Teams is NOT the problem with your call

Aug 8, 2022

The pandemic has prompted many organizations to reevaluate whether employees will return to the office or remain remote. According to a Forbes article, a survey by IWG (known for Regus flexible workplaces) questioned 1,000 American workers about hybrid work. The report found that 53% of millennials prefer hybrid work and would look for another job if employers stopped providing it. Moreover, 33% of baby boomers had the same sentiment about hybrid work. In addition, with the start of in-person meetings and events, travel has also increased, leading to employees having access to all applications (SaaS or corporate) from anywhere. To keep employee productivity high, companies have increased their use of external productivity tools, especially cloud-based tools such as Microsoft Teams. To chat, make calls and share videos, remote workers have turned to Microsoft Teams. Microsoft Teams grown to more than 270 million monthly active users in January 2022, up from 250 million in July 2021. That’s a lot of monthly active users on the platform! As these numbers grow, it is exponentially more difficult for service desk teams to resolve issues because employees are not always in the office. Service desk teams must quickly understand the remote workers’ environment to triage any issue. When a user complains about an application, it does not mean that the application is wrong. Here are the four main reasons Microsoft Teams is NOT the reason your conversation is experiencing quality issues.

Microsoft Teams chat vs Teams posts

Aug 7, 2022

With many companies changing the way they work, Microsoft Teams has become an essential tool for businesses and a hub to collaborate with colleagues and external companies. Microsoft Teams Chat and Team Posts within Microsoft TEAMs can provide similar functionality, but are different and if used correctly, maximize the performance of your TEAMs usage. Hopefully the content of this article will help you make the decision between using TEAMs Chat or making posts in a TEAM.

5 exciting ways Microsoft 365 can enable the hybrid office

Aug 6, 2022

“Hybrid office” is the new buzzword you’ll hear used in business discussions. It is the mix of employees who both work in the office and work from home. This has become more than a buzzword and is now the reality for many companies. There was a survey of workers with jobs that are remotely suitable. The survey found that as of February 2022, 42% of them were working a hybrid schedule. And 39% worked full-time from home. The global pandemic triggered this hybrid office transition. It forced companies to work with teams that could no longer get to the office safely. During this time, employers and employees have experienced the benefits of hybrid work firsthand. These benefits of remote teams include cost savings for both employees and employers. It also enabled the company to operate with more flexibility. Another benefit was another benefit. One fact surprised many employers who feared remote working would increase productivity. It actually increased in many circumstances.

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The top 4 reasons why Microsoft Teams is NOT the problem with your call

Microsoft Teams chat vs Teams posts

5 exciting ways Microsoft 365 can enable the hybrid office

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