Knowledge base

June 07, 2023

Increase Your Company’s Productivity with Microsoft Teams Phone

Microsoft Teams is a powerful collaboration platform that offers a wide range of features and capabilities to help organizations work more efficiently and effectively. One of the most valuable features is the built-in phone capabilities, specifically Microsoft Teams Phone. With Teams Phone, users can make and receive calls, add and manage contacts, and use call forwarding and voicemail.


One of the most basic features of Teams Phone is the ability to make and receive calls. To create a call, simply click on the “Calls” icon in the left navigation menu and then select the “New Call” button. You can enter the phone number or name of the person you want to call, and Teams Phone connects you.

Receiving calls is just as easy! When a call comes in, a notification appears at the top of your screen and you can simply click on the notification to answer the call. In addition, you can set up call forwarding so that calls can be transferred to your cell phone or another number if you are not available.


Another important aspect of Teams Phone is the ability to add and manage contacts. To add a contact, click on the “Contacts” icon in the left navigation menu and then select the “New Contact” button, enter the person’s name, email address and phone number.

Managing contacts is just as easy! You can edit or delete a contact by clicking on the “Contacts” icon and then selecting the contact you want to manage. Moreover, you can import your contacts from your phone or from another platform, making it easy to keep your contact list up-to-date.


The solution enables the use of call forwarding and voicemail. With call forwarding, you can set up your Teams Phone to forward calls to your cell phone or another device or number if you are unavailable at the time, so you never miss an important call.

Voicemail is another useful feature that allows you to receive and listen to messages left when you are unavailable. To set up voicemail, click on the “Calls” icon in the navigation menu on the left side of the screen, then select the “voicemail” button. There you can record your voicemail greeting and manage your voicemail messages.

With these and many other features, Microsoft Teams Phone works as a powerful and easy-to-use tool that helps you stay connected and productive. Whether you are making calls, managing contacts, or using call forwarding and voicemail, Teams Phone simplifies your communication tracking and proves to be a perfect tool for any team looking to improve their collaboration and productivity.

To realize the full potential of your Microsoft subscription, contact us today.

Source: Microsoft

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