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November 21, 2021

Microsoft Teams phone with calling plan available in January

Microsoft has announced that they are consolidating Microsoft 365 Business Voice, their cloud-based phone system for small and medium businesses, with their Enterprise offering into a new SKU called “Teams Phone with Calling Plan”.

The intent is to simplify the purchase decision process and streamline the delivery of enterprise-grade capabilities to SMBs.

Teams Phone with Subscription is an all-in-one communications solution that helps SMBs reduce costs and simplify operations. It brings calling, chatting, conferencing and collaboration together in one app, so users can call anywhere and on any device, including computers, smartphones, desk phones and conference rooms.

It combines essential telephony components: a telephone system and a domestic calling plan in one package. Audio conferencing will also be available as part of all Teams—including Microsoft 365 and Office 365 subscriptions.

Teams Phone with Calling Plan delivers secure, reliable and rich calling with features such as automated attendants, queuing, consultative transfer and voicemail transcription, while leveraging Microsoft’s trusted cloud to deliver reliable, high-quality audio with intelligent and AI-powered capabilities . Customers can easily manage the solution in the same management console as the rest of their Microsoft 365 and Office 365 services.

Teams Phone with Calling Plan is available in 33 markets as an add-on to Microsoft 365 and Office 365 subscriptions that include Microsoft Teams and can be purchased directly from Microsoft or through an IT partner. Partners can start handling Teams Phone with Calling Plan via CSP on January 1, 2022.

Those countries are Argentina, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece , Hong Kong SAR, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kenya, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Philippines , Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Ukraine , United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela and Vietnam.

It will also be available immediately on the Teams Phone website in the US, UK and Canada on January 3rd and in other markets later in January.

Teams Phone can also be purchased as a standalone service, which gives businesses the option to bring a calling plan from a third-party provider and is available in more than 70 countries through a Microsoft partner.

Source: mspoweruser

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