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January 13, 2022

Microsoft Teams Business Chat with Personal Accounts Coming Soon

If it were up to Microsoft, we’d all be using Microsoft Teams for all our messaging, with the company pushing the business collaboration service for personal use in Windows 11.

Microsoft has been working on the ability for business users to chat with personal account users, after releasing the feature in Preview in November 2021. It was supposed to roll out before the end of the year, but it has now been delayed to January 2022, with the company saying:

“With this update, Teams users in your organization can start a 1:1 or group chat with Teams users using their personal accounts and vice versa.”

Business users can now connect to personal users via email or phone number and start chatting across desktop, web and mobile. However, file transfer is not allowed.

The feature is enabled by default, but if businesses find it undesirable, they can disable it for individual users or for the entire company.

Source: mspoweruser

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