What you need to know
- Soon, you’ll be able to add people from outside an organization to group chats in Microsoft Teams.
- Teams already lets you call, chat, and invite external people to meetings.
- The feature could be rolled out as early as this month, but that’s subject to change.
Microsoft Teams will soon allow you to add external users to group chats. The feature should make it much easier to keep people up to date with whom you work and who are not part of your organization. According to the Microsoft 365 roadmap, the feature could be rolled out as early as this month, but that’s subject to change.
The ability to communicate with people outside an organization is quite popular. Teams already lets you chat, call, and meet with external people. His rival Slack also recently introduced the ability to message people outside an organization.
In order to use the feature, all parties involved must have enabled remote access.
Here’s the description of the feature, as found on the Microsoft 365 roadmap:
This feature allows users to create group chats with people from outside their organization using Teams (requires all users to have remote access enabled).
Microsoft postponed the rollout of Shared Channels for Microsoft Teams earlier this year. While people and organizations wait for that to come out, the ability to add external people to group chats can help bridge the gap.