At a time when most companies work from home, meetings have been transferred to different virtual platforms. Microsoft Teams vs Zoom is a popular comparison, and it’s one that significantly affects work efficiency. By social distancing, the need for videoconferencing, online board meetings and webinars has increased enormously.
The two main virtual conference platforms, Microsoft Teams and Zoom, have become reliable assets in the workplace as they provide the necessary personal interactions while maintaining physical distance.
Here are the features of both and why you should choose Microsoft Teams over Zoom:
Zoom is a virtual video and audio conferencing platform founded in 2011. It includes webinar and live chat features that allow up to 500 participants to participate at any time. The meeting setup includes one or more hosts who share the meeting link with the members via SMS or email.
Zoom has a screen sharing feature that allows participants to share files via live chat. It is compatible with all operating systems and participants meet via a web browser or via the Zoom app. Meeting participants may mute or mute themselves, and the host has the autonomy to mute or un mute each member.
Microsoft Teams is a product in Microsoft 365. This communication platform offers video and audio conferencing options, with a variety of add-ons. It supports online chats, file attachments, and file sharing.
The video conferencing feature can accommodate up to 250 participants, while the live stream option can hold up to 10,000 viewers. Microsoft Teams supports screen sharing and allows you to record and store your meetings in DropBox, OneDrive, and other digital storage applications. It also allows multiple meeting hosts who may or may not have administrator access. Those with administrator rights can mute or mute attendees at will.
Here’s how Microsoft Teams vs Zoom go head-to-head:
1. User interface and ease of use
Both platforms allow you to share video calls, voice calls, screens, and files. They also have a “virtual rooms” feature that allows you to hold multiple meetings within one conference. With Microsoft Teams, you have all the features of Microsoft 365 at your disposal. This gives Teams an edge over Zoom when it comes to functionality.
But the additional features can complicate the platform to use. You must learn to use all components of Microsoft 365. This also requires all members of your work meeting to learn as well. That might take a while. Zoom’s user interface is simple for new users. Many learn it in a short time.
These two platforms have a striking overlap in features. They both offer video conferencing and dial-up features, file and screen sharing, and live chat features. Both also offer virtual rooms, these are extra small meeting rooms within a large conference. Virtual rooms are great for team building exercises. But Microsoft Teams triumphs over Zoom because of the inclusion of all the additional features of Microsoft 365. Record, save, and back up all your meetings with Microsoft 365.
When comparing Microsoft Teams vs. Zoom for business, security is a top priority. While both claim to take security seriously, Microsoft Teams uses end-to-end encryption, multi-factor authentication, Rights Management Services support, in-transit encryption, and Secure Real-time Transport Protocol technology for audio and video data.
Microsoft provides detailed information about the user data it collects and how it is used. Zoom, on the other hand, uses AES-256 encryption and 256-bit TLS encryption. End-to-end encryption is optional on Zoom. It uses a variety of other security protocols, such as waiting rooms and password-protected meetings.
Zoom has faced significant backlash due to misleading and unclear encryption and privacy policies. Recent cases of security breaches have caused it to be banned by various companies and companies. If you’re discussing sensitive information, Microsoft Teams is definitely in place when it comes to security.
4. Technical support
Zoom offers 24/7 online support for all its packages, including the free version. All paid packages offer phone support, while the Enterprise plan provides a dedicated customer success manager. Microsoft Teams does not have technical support in the free package. However, it provides 24/7 phone and online support for its paid packages.
5. Video quality
Both Zoom and Microsoft Teams offer HD video resolutions of 1080p at 30fps. Zoom recommends a minimum connection speed of 3 mbps, while Microsoft Teams uses at least 2 mbps. Zoom’s video quality is set to 780p by default, while Microsoft Teams offers 1080p.
Microsoft Teams offers four packages. One is free and can accommodate up to 300 members and a meeting duration of 60 minutes. The other packages are as follows:
- Microsoft 365 Business Basic – offers all the features of the free package plus 1TB of cloud storage and a maximum meeting time of 24 hours. It costs € 4.20 per month per user.
- Microsoft 365 Business Standard – offers all basic and free features plus Microsoft 365 suit. It costs € 10,50 per month per user.
- Office 365 E3 – offers all of the above features plus unlimited cloud storage, advanced security, and support. It costs € 19,70 per user per month.
By comparison, Zoom has a free package with a limit of 100 people for meetings and 40 minutes per meeting. One-on-one meetings have unlimited access. Here are the prices for Zoom:
Pro – allows up to 100 participants with a maximum cloud storage of 1 GB. The meeting time is a maximum of 30 hours and costs € 13.99 per month per user.
Business – can accommodate up to 300 participants, along with all the features offered in the pro package. Additional features include corporate branding, transcriptions of cloud recordings, and managed domains. The cost of this is € 18.99 per month per user.
Enterpise – this has all the above features and can accommodate 1000 participants with the Enterprise+. It also has a dedicated customer success manager and costs €18.99 per month per user.
Both Microsoft Teams and Zoom are excellent meeting platforms. However, when it comes to functionality, security, and video quality, Microsoft Teams emerges as the better platform. We at Steadfast Solutions can help you set up and get started with Microsoft Teams. Improve collaboration and team building in your company. Contact us today for information on how to get started with Microsoft Teams.