Knowledge base

October 02, 2022

What is Microsoft Bookings?

Microsoft Bookings is a tool that can be used for many types of solutions. you can let customers book visits to your store or office, for example. People can easily make an appointment and the owner can easily manage it. MS bookings can also be applied to flex or workstations, meeting rooms, customer visits, pool cars and other services.

Microsoft Bookings is part of the Office 365 suite. This tool allows you to open your calendar to people from outside. The advantage of this tool is that external people do not have access to the calendar, but can still see and book an appointment. This appointment is then added to the calendar and can be managed in MS Bookings.

MS Bookings Integrations

Microsoft Bookings easily integrates with other programs. For example, you can post a reservation schedule on your website, send automatic emails, automatically include appointments in the calendar and add a Teams link to the appointment.

MS Bookings Automation

In addition to integrating MS Bookings with other programs, it is also possible to create automated workflows with Microsoft Power Automate. This is another tool from Microsoft that can help you automate processes. For example, you can create a workflow to clean up a space after use.

MS Bookings Security

Personal data is used in MS Bookings’ booking system. To protect this personal data, it is essential to take appropriate measures. Here are 4 tips to think about.

  • Make use of a processing register, which is an overview of information systems in which personal data are processed.
  • Ensure that information does not stay in the systems longer than necessary. That’s why it’s important to regularly clean up old bookings.
  • Involve the organization’s privacy officer in implementations such as this one.
  • Use multifactor authentication.

ALTA-ICT – Implementing Microsoft Bookings

At ALTA-ICT, we are experts in MS Office 365 consulting. We can provide you with essential support and advice when setting up Microsoft bookings for your business. Combined with our excellent business IT support, we can provide your organization with the complete package. Please feel free to contact us to discuss.

Source: tech-wales

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