Knowledge base

September 04, 2021

Microsoft Teams telephony features

“Give employees the virtual calling features they need, backed by the security and reliability of Microsoft Teams.”

Many of us have to use some kind of phone service now that our work styles have shifted to a more remote, work from home style – that’s why as a business owner, having the perfect phone system in place is so important, saving you both time and money.

If you’re not already using Microsoft Teams and its many telephony services, let’s tell you why you should. Microsoft has developed a range of different pricing plans for their Teams application to provide businesses with the most cost-effective and useful options available. You should only pay for what you need and want, and Microsoft understands that.

They also understand that different companies have different needs and applications when it comes to their phone systems – some call more internationally than others, some call more in general than others, some need video conferencing capabilities, others just need a secure, encrypted network. Whatever your company needs, at ALTA-ICT we can match you with the perfect package.

Microsoft Teams also has some super useful features that come in handy every day! Here are a few of our favorites:

  • Auto-Attendant Feature: Answer incoming calls and route them to the appropriate queues with ease with a cloud-based phone system. Set parameters to route calls by time zone, language or availability
  • Cloud Voicemail: Access voicemail messages and transcripts anywhere from any device.
  • Cloud Compliance Recording: Easily connect to partner compliance recording solutions.
  • Audio Conferencing: Add flexibility to dial-in conference calls, included in any online meeting.

To learn more about how to integrate Microsoft Teams into your work, please contact us . As a Microsoft partner, we can best help you make decisions and get the most out of your subscriptions and licenses through Microsoft.

Source: tech quarters

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