CVD

Coordinated Vulnerability Disclosure Statement

At ALTA-ICT, we do everything we can to keep our systems secure. But we know that even the best security can sometimes contain a vulnerability. Vulnerabilities also ultimately make us only better. Have you come across a vulnerability in our environment? Let us know right away. We’ll fix it quickly and keep your data safe.

Background cubes

Plan of action

What should you do?

  • Report it quickly: contact us as soon as possible so we can act immediately.
  • Keep it confidential: only share the vulnerability with us to prevent further damage.
  • Be clear: Provide sufficient information, such as the URL or IP address and a description of the problem.

What not to do:

  • No disclosure: please wait patiently until we fix the problem before sharing.
  • No additional risks: don’t install backdoors or change anything in the system.
  • No brute force or DDoS: Avoid aggressive attacks or other forms of abuse.

What we do:

  • Within 5 days you will receive a response from us with a clear plan of action.
  • We won’t take legal action as long as you follow the rules.
  • We will keep you informed of progress.

You can report this using our contact form via button!