Knowledge base

May 19, 2025

What AI tools are your colleagues using (and who is keeping track)?

 

Many SME teams are enthusiastically experimenting with AI. That sounds innovative and progressive. But do you actually know what AI tools your colleagues are using? Chances are it’s happening without IT knowing.

AI out of IT’s sight: this is really happening

What we often see with SME clients:

❌ ChatGPT via private accounts
❌ AI tools in the browser, outside Microsoft 365
❌ No logging or monitoring
❌ No visibility into what happens to corporate data

👉 And that’s what we call shadow IT – technology use that is out of IT’s sight. You only notice it … when something goes wrong.

What is going on in your workplace?

We ran a poll on LinkedIn and these are the initial results (63 votes)¹:

  • 48% see colleagues using ChatGPT through private accounts

  • 27% deploy Copilot within Microsoft 365

  • 19% have no visibility into AI use

  • 6% use other AI tools such as Notion AI or Grammarly

Recognizable? Then maybe it’s time to map AI usage a little better.

 

Why this is a risk for your organization

AI tools can deliver a lot: smarter workflows, less manual work, faster communication. But:

🔹 Without policies and oversight, there is risk of data breaches
🔹 You may not comply with laws and regulations (think NIS2 and AVG)
🔹 You have no visibility into where your data ends up

 

This is how we at ALTA-ICT help

We support SME teams in:

🛠 Understanding which AI tools are being used
📊 Monitoring and reporting around AI usage
🔒 Secure deployment of Microsoft 365 Copilot
📜 Advice on AI policies and compliance (#NIS2, #AVG, #ISO27001)

So that AI makes your work smarter – without creating risk.

 

New: Outlook with AI in your tone

Did you know that in the latest version of Outlook, you can fully customize your Copilot? Consider:

  • The tone of your emails

  • The greeting

  • Length and style, tailored to you

And all within the familiar Microsoft environment.

Settings for custom Copilot email instructions in Microsoft 365.

Settings for custom Copilot email instructions in Outlook.

Reference

¹https://www.linkedin.com/posts/altaict_mkb-chatgpt-shadowit-activity-7329747589942120448-1Zct

Want to know more?

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