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November 04, 2023

Productivity boost through Integration of Microsoft Teams Telephony

Microsoft Teams has proven to be a powerful collaboration platform that helps organizations work more efficiently and effectively. Teams provides companies with an easy-to-use business communication and collaboration platform. It brings together colleagues, potential clients and customers working remotely through chat instead of email, channels instead of folder structures, and a secure workspace to edit files and share documents and websites. One of the most valuable features is the built-in phone functionality, known as Microsoft Teams Telephony. This tool allows users to place and receive calls, add and manage contacts, and use call forwarding and voicemail.

Placing and Receiving Calls

Placing and receiving calls is a basic element of Teams Phone. Starting a call is simple: click on the “Calls” icon in the left navigation menu and select “New Call.” Then enter the phone number or name of the person you want to call, and Teams Phone will make the connection.

Receiving calls is just as easy. When a call comes in, a notification appears at the top of your screen. Click on the notification to answer the call. You can also set up call forwarding so that calls are forwarded to your cell phone or another number if you are not available.

Adding and Managing Contacts

Adding and managing contacts is an important aspect of Teams Phone. To add a contact, click on the “Contacts” icon in the left menu and select “New Contact.” Then enter the person’s name, e-mail address and phone number.

Managing contacts is just as easy. You can edit or delete a contact by clicking on the “Contacts” icon and selecting the contact in question. Moreover, you can import contacts from your phone or another platform, which makes it easy to keep your contact list current.

Transfer and Voicemail

Teams Phone offers call forwarding and voicemail capabilities. With forwarding, you can set Teams Phone to forward calls to your cell phone or another device or number if you are not available at that time. This ensures you don’t miss an important call.

Voicemail is another useful feature that allows you to receive and listen to messages left when you are unavailable. To set up your voicemail, click on the “Calls” icon in the navigation menu on the left side of the screen and then select the “Voicemail” button. From here you can record your voicemail greeting and manage your voicemail messages.

With these and many other features, Microsoft Teams Phone works as a powerful and easy-to-use tool that helps you stay connected and productive. Whether you place calls, manage contacts or use call forwarding and voicemail, Teams Phone simplifies the management of your communications and proves to be the ideal tool for any team looking to improve collaboration and productivity.

The Microsoft Teams Phone offered by ALTA-ICT is more affordable than you might think. In addition, businesses save money by not having to rely on outdated technology infrastructure requirements and monthly phone bills for traditional phone systems. Feel free to schedule an appointment with us through Teams for an introductory discussion.

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