Knowledge base

February 24, 2025

New Outlook: Shared Inboxes in Favorites Now Possible!

Good news for Outlook users! ???? Whereas in the new Outlook it was previously not possible to add folders from a shared mailbox to your favorites, this feature is now available¹! This means a big improvement in managing shared mailboxes.

???? What has changed?

Previously in the new Outlook:
❌ You could not add folders from a shared inbox to your favorites.
❌ This made navigating and collaborating less efficient.

Now, after the update:
Shared mailboxes can now be added to your favorites! ????
✅ This provides faster access to important folders.
✅ Improved collaboration within teams!

 
 

???? Why is this important?

  • ???? Work more efficiently – No unnecessary searching for shared folders.
  • ???? Better collaboration – Teams can manage shared mailboxes more easily.
  • ????️ Less frustration – The old limitation is solved!

 

 

How do you add a shared folder to your favorites?

1️⃣ Open the new Outlook.
2️⃣ Go to the shared mailbox.
3️⃣ Right-click on the folder you want to add.
4️⃣ Choose “Add to favorites.” ⭐.
5️⃣ The folder now appears under your favorites, just like a personal mailbox.

Shared mailboxes in favorites new outlook

 

???? Conclusion

Microsoft has listened carefully to feedback and added this handy feature. This makes working with shared mailboxes in the new Outlook a lot more pleasant and efficient! ????

???? Are you already taking advantage of this improvement?

 

References

¹https://outlook.office.com/mail/

 

About the author

My name is Alta Martes, a specialist in Microsoft 365 and Google Workspace, with a focus on modern workplace management, cloud security and identity & access management. With years of experience, I help organizations optimize their IT infrastructure and create a secure, efficient digital workplace.

???? Need help with your Microsoft 365 strategy?
Click below and find out how we can support your organization:

Want to know more?

Get in touch
Illustratie van een Microsoft Outlook-interface waarin een gedeeld postvak wordt toegevoegd aan favorieten