Knowledge base

May 20, 2025

Healthcare facility without an IT department?

 

Then IT sometimes feels like a necessary evil….

Many healthcare practices – think of a physical therapy practice with four treatment rooms or a general practitioner’s office with changing observers – lack a full-fledged IT structure. Sometimes there is no IT department at all. And you notice that. Not necessarily when everything is working, but as soon as something goes wrong … then it’s panic.

Recognizable? We often hear this in healthcare

We regularly speak to practices and institutions such as:

  • A mental health institution where files circulate via USB and mail

  • A home health agency without a clear IT manager

  • Small healthcare practices dependent on ‘someone who knows a thing or two’

And then along comes this:

❌ No visibility into who has access to patient data
❌ No backup or contingency plan
❌ Waiting for help if IT fails
❌ No certainty whether patient data is properly secured
❌ No structure: where are files? OneDrive? SharePoint? Mail?

 

Everyone is just doing whatever … literally

We asked healthcare providers: what is the biggest IT pain point for you in practice?

These were the results of the poll (84 votes)¹:

  • 47%: “Everyone is just doing whatever”

  • 24%: Ad hoc and unclear

  • 18%: No grip on data security

  • 12%: NEN7510? Huh … what’s that?

Those last two in particular are worrisome. Because you work with sensitive information, and you are partly responsible for it.

 

Why NEN7510 is not an afterthought

At ALTA-ICT B.V., we are in the process of completing our NEN7510 certificationspecifically focused on information security in healthcare. With this we want to help smaller practices and institutions to get a grip on their IT – without having to set up an entire IT department.

Among other things, we help with:

🔹 Access and rights to patient data
🔹 Backup strategy and recovery plan
🔹 Structure in storage (SharePoint, OneDrive, Teams)
🔹 Insight and control over data flows
🔹 Guidance toward NEN7510 compliance

 

Healthcare ICT doesn’t have to be complicated

A few practical steps often make all the difference. So that you can say, “We’ve got it together.”

 

Need to spar about your situation?

Send a message or check out the blog: alta-ict.co.uk/NEN7510Blog

 

Reference

¹https://www.linkedin.com/posts/altaict_onedrive-sharepoint-mail-activity-7325978306539888640-z0Vz

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Illustratie van digitale zorgomgeving met computer, USB-stick en checklist, symbool voor IT in zorginstellingen