Why Teams calls keep faltering?

Recognizable causes we often see:

• ❌ Poor wifi in the office

• ❌ Slow connection at home

• ❌ Settings in the network that are not right

• ❌ Unstable VoIP solution

 

In a small LinkedIn poll¹ among SMBs, we also saw this picture:
28% suffer from poor wifi in the office
28% experience slow connection when working from home
24% cite an unstable VoIP solution
21% don’t really know what it’s due to…

 

And that makes it frustrating

You just want to be able to consult well with colleagues and customers without having to repeat what you say three times. Especially in hybrid forms of work, where people work dispersed, reliable communication becomes increasingly important.

 

Microsoft Teams: more than you think

Many people know Teams primarily for video calling and chatting. But did you know that through Operator Connect you can also arrange direct telephony, without the detour via the regular telephone exchange?

No dependence on unstable connections
No hassle with additional hardware or VoIP services
Do make regular calls via Teams, with your fixed business number

And the best part? Microsoft runs silent test calls in the background to check your network – without your colleagues noticing.

 

What can you do?

Want to stop guessing why Teams is faltering? Or are you curious about how to set this up smarter?

Need to spar about what works for you? Feel free to send us a message.
Or schedule a short demo via alta-ict.nl/demobooks – then we’ll show you what more stable calling via Teams looks like.

 

Reference

¹ https://www.linkedin.com/posts/altaict_teamstelefonie-teamsphone-mkb-activity-7346039927668715520-16q7