Knowledge base
December 05, 2024
What is Windows Hello? Everything you need to know!
What is Windows Hello? An Introduction
Frequently asked questions about Windows Hello
1. What is Windows Hello and how does it work?
WindowsHello is an authentication technology from Microsoft that uses biometric methods (facial recognition, fingerprint, or PINs) to help you securely and quickly log in to your devices, apps, or websites. The biometric data is stored locally on your device, providing greater privacy and security.
2. Which devices support Windows Hello?
WindowsHello works on devices with specific hardware, such as:
- Infrared cameras for facial recognition.
- Fingerprint scanners.
- Devices with Microsoft certification for WindowsHello.
Check your device’s compatibility in settings or on Microsoft’s website.
3. How do I set up Windows Hello?
Follow these steps to activate WindowsHello¹:
- Go to Settings > Accounts > Login Options.
- Choose the desired biometric method (face, fingerprint, or PIN).
- Follow the instructions to set up your information.
4. Is Windows Hello really secure?
Yes, WindowsHello is more secure than traditional passwords because:
- Biometric data is stored locally and not shared online.
- It uses advanced encryption.
- It is immune to phishing attacks and brute-force methods.
5. What should I do if Windows Hello does not work?
Try these solutions:
- Make sure your device and drivers are up to date.
- Reset the biometric method through settings.
- Reboot your device.
If the problem persists, check if your hardware is compatible or contact Microsoft Support.
6. Can I use Windows Hello for multiple accounts?
Yes, WindowsHello supports multiple accounts on the same device. Each user can set up their own biometrics.
7. What happens to my data when I use Windows Hello?
WindowsHello stores your biometric data encrypted in a secure part of your device called the Trusted Platform Module (TPM). This data is never transmitted to Microsoft or other servers.
About the author
My name is Alta Martes, a specialist in Microsoft 365 and Google Workspace, with a focus on modern workplace management, cloud security and identity & access management. With years of experience, I help organizations optimize their IT infrastructure and create a secure, efficient digital workplace. 🎯 Need help with your Microsoft 365 strategy?
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