Knowledge base

June 27, 2024

TeamViewer Abused by Russian Cyberactors: What You Need to Know

In a recent security incident, TeamViewer, a popular remote desktop access software, was misused by Russian cyber actors. This incident again highlights the need for robust security measures and vigilance when using software applications that enable remote access. In this blog post, we discuss the details of the incident, its impact and the steps you can take to protect yourself.

What happened? 🤔

  • Date of incident: June 26, 2024
  • Software involved: TeamViewer
  • Perpetrators: Russian cyber actors
  • Method: Exploit vulnerabilities in the TeamViewer software

According to reports, Russian cyber actors exploited weaknesses in the TeamViewer software to gain unauthorized access to systems. This method of attack allowed them to steal sensitive data and potentially cause further damage.

Impact of the incident 🌐

  • Data theft: Personal and business-sensitive information may have been stolen.
  • Business damage: Companies using TeamViewer may suffer significant financial and operational losses.
  • Confidence: Confidence in the security of remote desktop software may have been compromised.

The consequences of such attacks can be far-reaching, especially if sensitive data is leaked or operational disruptions occur.

Response from TeamViewer 🛡️

TeamViewer quickly responded to this incident and issued an official statement. You can read their full response on their Trust Center page. In this statement, TeamViewer highlights their commitment to security and the steps they take to protect users.

Security Update – June 28, 2024, 12:10 a.m. CEST

A task force of TeamViewer’s security team and global cybersecurity experts worked 24/7 to investigate the incident. We are in contact with threat intelligence providers and authorities.

On Wednesday, June 26, an attack occurred via the login credentials of a standard employee account within our Corporate IT environment. Thanks to continuous monitoring, our teams identified suspicious behavior and took immediate action. The attack is attributed to APT29 / Midnight Blizzard and was limited to the Corporate IT environment; no access was gained to our product environment or customer data.

Our best-practice architecture ensures strict separation of Corporate IT, production environment and the TeamViewer connectivity platform, preventing unauthorized access and movement. This separation is part of our “defense in-depth” strategy.

Security is of utmost importance to us and we communicate transparently to stakeholders. We continue to post updates in our Trust Center and expect the next update late today CEST.

How to protect yourself 💪

While this incident is worrisome, there are steps you can take to protect yourself and your business from similar attacks:

  • Use strong passwords: Have unique, complex passwords for all accounts and change them regularly.
  • Two-step verification (2FA): enable two-step verification for added security.
  • Update software regularly: Make sure you always install the latest updates and patches.
  • Limit access: Grant remote access only to trusted users and limit permissions where possible.
  • Monitor activities: Monitor suspicious activity and respond quickly to security alerts.

Conclusion 📌

The abuse of TeamViewer by Russian cyber actors is a wake-up call for anyone who depends on remote access software. By taking proactive security measures and being constantly vigilant, you can significantly reduce the chances of a successful attack.

Stay on top of the latest developments and make sure your security practices are up to date. Together, we can create a safer digital environment.

Want to know more?

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TeamViewer Misbruikt