Knowledge base
July 13, 2025
Power Platform in SMEs: grip or chaos?
We see it more and more often: employees in SMEs are building their own handy Power Apps and Flows. Not a bad development in itself – it shows that people want to automate and work more efficiently. But there is also a downside to this “citizen development.”
🔹 Who has access to which flows?
🔹 What if the creator goes out of business?
🔹 Who keeps track of all the “shadow apps”?
🔹 And what if a flow stops and no one notices?
Without clear agreements and structure, Power Platform slowly turns into an invisible time bomb. Everything works … Until it suddenly stops.
What do other SMEs say?
We asked on LinkedIn how other organizations arranged this. The results were telling:
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✅ 20% said, “We have good oversight.”
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⚠️ 40% say, “Somewhat, not structurally.”
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❌ 20% say, “No idea, it doesn’t live with us.”
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🤔 20% want to spar about this
In short, most SMBs do have something running with Power Platform, but lack overview or control.
Why this is risky
The problem is not that employees show initiative – that is actually valuable. The risk arises when your company becomes dependent on one employee and his undocumented flows. Then you are vulnerable at:
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Absence or departure of that colleague
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Technical errors or updates
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Lack of monitoring and logging
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Compliance with NIS2 and other legislation.
What can you do?
At ALTA-ICT we help SMEs to use Power Platform smartly. Without hassle, without dependence on one person. We provide:
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Structure and overview
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Secure access and monitoring
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Standardization within Microsoft 365
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Training and support
That way you avoid surprises and automation remains an advantage – not a pitfall.
Recognizable? Need to spar about this?
Feel free to send a message or schedule a no-obligation demo 👉 alta-ict.co.uk/demobooks
Reference:
¹ https://www.linkedin.com/posts/altaict_mkb-powerplatform-mkb-activity-7345315174955839488-Barm
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