Knowledge base

February 24, 2025

New Outlook: Shared Inboxes in Favorites Now Possible!

Good news for Outlook users! 🎉 Whereas in the new Outlook it was previously not possible to add folders from a shared mailbox to your favorites, this feature is now available¹! This means a big improvement in managing shared mailboxes.

🔹 What has changed?

Previously in the new Outlook:
❌ You could not add folders from a shared inbox to your favorites.
❌ This made navigating and collaborating less efficient.

Now, after the update:
Shared mailboxes can now be added to your favorites! 🎯
✅ This provides faster access to important folders.
✅ Improved collaboration within teams!

 
 

💡 Why is this important?

  • 🔄 Work more efficiently – No unnecessary searching for shared folders.
  • 📥 Better collaboration – Teams can manage shared mailboxes more easily.
  • 🖱️ Less frustration – The old limitation is solved!

 

 

How do you add a shared folder to your favorites?

1️⃣ Open the new Outlook.
2️⃣ Go to the shared mailbox.
3️⃣ Right-click on the folder you want to add.
4️⃣ Choose “Add to favorites.” ⭐.
5️⃣ The folder now appears under your favorites, just like a personal mailbox.

Shared mailboxes in favorites new outlook

 

🔄 Conclusion

Microsoft has listened carefully to feedback and added this handy feature. This makes working with shared mailboxes in the new Outlook a lot more pleasant and efficient! 💪

💬 Are you already taking advantage of this improvement?

 

References

¹https://outlook.office.com/mail/

 

About the author

My name is Alta Martes, a specialist in Microsoft 365 and Google Workspace, with a focus on modern workplace management, cloud security and identity & access management. With years of experience, I help organizations optimize their IT infrastructure and create a secure, efficient digital workplace.

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Illustratie van een Microsoft Outlook-interface waarin een gedeeld postvak wordt toegevoegd aan favorieten