Knowledge base

June 17, 2025

External links piece from July 1: this is how it affects your SMEs

 

“The link expired … it should have just stayed open.”
We hear it often. You want to quickly share a Word file or presentation with an external party. You send a link and think: nice and easy. Until you have an angry customer or supplier on the line a few weeks later:

“The link no longer works!”

Now what? Panic. Consequences for your customer relationship. And above all: hassle you don’t want.

🚨 What will happen on July 1?

Starting July 1, Microsoft is breaking all existing external share links. Meaning:

  • ❌ No more access for external guests (even with OTP or B2B)

  • ❌ “Sorry, something went wrong” notifications to your customers

  • ❌ Frustration and loss of confidence

  • ❌ Invisible risks: files you can no longer revoke or manage

 

🤯 Common pain points experienced by SMBs

In many SME organizations, we see the same challenges recurring:

  • No record of who shared what
    “Who shared that document? And with whom actually?”

  • Expired links no one keeps track of
    It seemed so convenient, but no one has a record of active links.

  • Panic situations when customers or suppliers cannot access important files

  • No clear guidelines for secure external sharing

  • Time spent putting out fires instead of just doing your job

 

📊 What do others say about this?

We recently asked business owners and IT leaders¹:

  • 44% indicated: “Too many to count” – the number of links that will soon be unusable

  • 28% said, “No idea actually” – no understanding of the problem

  • 22% want to get oversight now, before it’s too late

 

🛠 How can you do this smarter?

At ALTA-ICT B.V., we help SME organizations with:

🔍 Understanding who shares what (and with whom)
📋 Guidelines for secure external sharing
🔑 Settings for Entra ID & governance that just work, without complicated hassle

🤝 A little sparring?

👉 Feel free to send a message or schedule an interview at alta-ict.co.uk/appointment-making

 

Reference

¹https://www.linkedin.com/posts/altaict_otp-b2b-mkb-activity-7337736280488771585-Mhfk

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Illustratie van een gebroken link met waarschuwingssymbool in ALTA-ICT paars