
Knowledge base
June 17, 2025
External links piece from July 1: this is how it affects your SMEs
“The link expired … it should have just stayed open.”
We hear it often. You want to quickly share a Word file or presentation with an external party. You send a link and think: nice and easy. Until you have an angry customer or supplier on the line a few weeks later:
“The link no longer works!”
Now what? Panic. Consequences for your customer relationship. And above all: hassle you don’t want.
🚨 What will happen on July 1?
Starting July 1, Microsoft is breaking all existing external share links. Meaning:
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❌ No more access for external guests (even with OTP or B2B)
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❌ “Sorry, something went wrong” notifications to your customers
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❌ Frustration and loss of confidence
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❌ Invisible risks: files you can no longer revoke or manage
🤯 Common pain points experienced by SMBs
In many SME organizations, we see the same challenges recurring:
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No record of who shared what
“Who shared that document? And with whom actually?” -
Expired links no one keeps track of
It seemed so convenient, but no one has a record of active links. -
Panic situations when customers or suppliers cannot access important files
-
No clear guidelines for secure external sharing
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Time spent putting out fires instead of just doing your job
📊 What do others say about this?
We recently asked business owners and IT leaders¹:
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44% indicated: “Too many to count” – the number of links that will soon be unusable
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28% said, “No idea actually” – no understanding of the problem
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22% want to get oversight now, before it’s too late
🛠 How can you do this smarter?
At ALTA-ICT B.V., we help SME organizations with:
🔍 Understanding who shares what (and with whom)
📋 Guidelines for secure external sharing
🔑 Settings for Entra ID & governance that just work, without complicated hassle
🤝 A little sparring?
👉 Feel free to send a message or schedule an interview at alta-ict.co.uk/appointment-making
Reference
¹https://www.linkedin.com/posts/altaict_otp-b2b-mkb-activity-7337736280488771585-Mhfk
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