
Knowledge base
September 09, 2025
Business hardware – Assurance, Support & Control
Introduction: Why business hardware matters
Need new laptops or workstation equipment? Many companies quickly order them from a well-known blue webshop or stop by an electronics store. But what many organizations don’t know: you then often get consumer models. That seems cheaper, but comes with risks: limited warranty, no business management and no support if there are problems.
At ALTA-ICT we ensure that your hardware is immediately deployable, securely managed and future-proof. With ISO27001- and NEN7510-certified processes we deliver not only devices, but also grip and security for your organization.
What is the difference between consumer hardware and business hardware?
Consumer models (web shops/shops):
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Standard warranty of 1-2 years, often carry-in
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No business customer portal or management options
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Pre-installed software without security configuration
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No proactive monitoring or maintenance
Business hardware through ALTA-ICT:
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Extended warranty (3-5 years, on-site service possible)
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Complete setup for your organization (software, security, accounts)
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Customer portal with real-time visibility into usage and security
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Includes management, monitoring and updates
So the difference is not in the “box laptop,” but in the security and management behind it.
How does business hardware purchasing at ALTA-ICT work?
Step 1: Inventory – We look at your organizational needs: numbers, roles, compliance (AVG, NEN7510).
Step 2: Configuration – Devices are pre-installed with appropriate software, policies and security settings.
Step 3: Rollout – Equipment is delivered immediately deployable. Employees can start working immediately.
Step 4: Monitoring & Support – Through our customer portal you have 24/7 visibility. ALTA-ICT monitors performance, updates and security.
Step 5: Warranty & Replacement – With our extended business warranties, you minimize downtime and unexpected costs.
Common mistakes in hardware purchases
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Buying through consumer websites – No business SLA, limited warranty.
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No central control – IT department has no overview of devices.
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No secure configuration – Risk of data leakage due to default settings.
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Unclear costs – Devices seem cheap, but hidden management and downtime costs pile up.
ALTA-ICT prevents this with a transparent model, proactive management and business support.
ROI: Why business hardware pays off
✅ Less downtime due to on-site support and monitoring