Knowledge base

September 09, 2025

Business hardware – Assurance, Support & Control

 

Introduction: Why business hardware matters

Need new laptops or workstation equipment? Many companies quickly order them from a well-known blue webshop or stop by an electronics store. But what many organizations don’t know: you then often get consumer models. That seems cheaper, but comes with risks: limited warranty, no business management and no support if there are problems.

At ALTA-ICT we ensure that your hardware is immediately deployable, securely managed and future-proof. With ISO27001- and NEN7510-certified processes we deliver not only devices, but also grip and security for your organization.

What is the difference between consumer hardware and business hardware?

Consumer models (web shops/shops):

  • Standard warranty of 1-2 years, often carry-in

  • No business customer portal or management options

  • Pre-installed software without security configuration

  • No proactive monitoring or maintenance

Business hardware through ALTA-ICT:

  • Extended warranty (3-5 years, on-site service possible)

  • Complete setup for your organization (software, security, accounts)

  • Customer portal with real-time visibility into usage and security

  • Includes management, monitoring and updates

So the difference is not in the “box laptop,” but in the security and management behind it.


 

How does business hardware purchasing at ALTA-ICT work?

Step 1: Inventory – We look at your organizational needs: numbers, roles, compliance (AVG, NEN7510).

Step 2: Configuration – Devices are pre-installed with appropriate software, policies and security settings.

Step 3: Rollout – Equipment is delivered immediately deployable. Employees can start working immediately.

Step 4: Monitoring & Support – Through our customer portal you have 24/7 visibility. ALTA-ICT monitors performance, updates and security.

Step 5: Warranty & Replacement – With our extended business warranties, you minimize downtime and unexpected costs.


 

Common mistakes in hardware purchases

  1. Buying through consumer websites – No business SLA, limited warranty.

  2. No central control – IT department has no overview of devices.

  3. No secure configuration – Risk of data leakage due to default settings.

  4. Unclear costs – Devices seem cheap, but hidden management and downtime costs pile up.

ALTA-ICT prevents this with a transparent model, proactive management and business support.


 

ROI: Why business hardware pays off

✅ Less downtime due to on-site support and monitoring
✅ Lower TCO (Total Cost of Ownership) due to longer service life and predictable service costs
✅ Higher productivity due to instantly deployable workstations
✅ Compliance and security according to ISO27001, NEN7510 and AVG

An SME customer of ours recently saved 27% on hardware costs over 3 years, thanks to centralization and extended warranty.


 

Why choose ALTA-ICT?

At ALTA-ICT, you get more than just a laptop or server:

  • ISO27001 & ISO9001 certified – Security and quality assured

  • Complete control via customer portal – Insight into all devices and security

  • Dutch specialization – AVG compliance, NEN7510 (healthcare), BIO (government)

  • Total relief – From procurement to management and support


 

FAQ

1. Do I get business guarantees at a normal webshop?
No, they usually supply consumer models with limited warranty.

2. How quickly are new devices deployable through ALTA-ICT?
Immediately. They are pre-arranged and delivered securely.

3. Can I also get extended warranty?
Yes, we offer up to 5 years business warranty, including on-site service.

4. Do you have experience with SMEs and healthcare/government?
Yes, we specialize in SME, healthcare (NEN7510), government (BIO/NORA) and financial sector.

5. What if a device breaks down?
We provide prompt replacement or repair within SLA agreements.


 

Conclusion

A laptop at a web shop seems smart, but often results in consumerism. Want security, grip and support? Choose business hardware via ALTA-ICT.

👉 S chedule a free consultation and find out how we completely unburden your organization.

 

Reference

¹https://www.linkedin.com/posts/altaict_totaleontzorging-mkbsupport-beheer-activity-7359100989724839938-pZsJ

Want to know more?

Get in touch
ALTA-ICT Alles geregeld Écht alles zakelijke IT-oplossingen