What is true is that IT will take on a different meaning. IT als afdeling waar veel geld naartoe wordt gepompt en veel systemen niet werken zal niet langer bestaan.
The finding that IT is no longer relevant may be true if you don’t change the definition of IT and adapt it to the changing technology. IT has a proactive mission: the goal of making money for a company by using technology effectively, measured and efficiently. Whether it’s a decision to outsource email or build a custom system for a customer, or build a website within the Amazon cloud platform or invest in developers who create applications that outshine the competition, the conclusion remains the same.
IT is not a commodity. The value of IT does not go to zero when more people now get their own computers, websites and apps. No, the opposite is true – IT is the place where customers are won for a company. Relationships are improved, created and expanded because it creates opportunities to do business that has never been seen before.
Just take a look at the Amazon Elastic Compute Cloud. It did not exist five years ago. Today you can create a virtual server with a few mouse clicks at a very low cost. Five years ago you needed thousands of euros of time and hardware to do that. What happens when technology becomes commonplace? It creates attractive, valuable and rich experiences. Is the IT department not perfectly capable of guiding us in that direction?
Of course IT does matter. Especially at a time when technology is evolving at breakneck speed. IT is more important than ever. It wins customers for a business; it is a crucial weapon, a competitive advantage and a necessary component for any company that wants to continue to exist.