Companies turned to videoconferencing software to stay connected during the pandemic while working from home, and as we prepare for the year ahead, this trend is likely to continue now that Zoom has become a household name. While Zoom emerged as the favorite video conferencing platform for consumers because of its ease of use and popularity, Microsoft has made tremendous progress in getting organizations to adopt their own collaboration solution, Teams. In March, for example, Microsoft Teams saw the number of daily active users (DAU) increase by 12 million over a seven-day period to 44 million. In October, however, that number grew to 115 million as the software giant continued to add new features to its collaboration software.
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