Category: Microsoft Forms

Any company would want them to be able to read their customers’ minds – doesn’t that just solve everything? You never have to wonder what your next product, service or strategic goals are. Your business would never struggle to be profitable and always deliver exactly what your customers need when they need it. Your overheads would be minimal because you would essentially have a picture of the immediate future. Because that’s virtually impossible, companies go to the following: just ask questions. The easiest way is to use a survey or a form creation tool, and the big advantage of these tools is the flexibility in use. Forms can collect information from customers, but they also serve so many other purposes. Each time you need information, you can ask the question in digital form to collect an answer or multiple answers. What can Microsoft Forms do for you? Microsoft Forms is often overlooked as a data collection tool, compared to Survey Monkey or Google Forms, but as part of Microsoft 365 it is readily available and packed with features.